Welcome to our home. We are a family run business and happy you are here. We offer Free Shipping Worldwide. All our items are handmade from natural pet safe wood.
I absolutely love this item and Bean does too! There’s nothing else like it in pet stores. Everything you need in a hay feeder + pellet/water bowls. It’s great quality wood and craftsmanship. Not to mention shipping came much faster than estimated. Thank you! :)
Exactement comme sur la photo ! Extrêmement satisfaite !
Great! It's the second one I ordered, now each of my furbabies have its own hayfeeder! ASASWood is great, the owners are so kind and make beautiful work! Thanks :)
My two buns absolutely love it! There is more than enough room for both of them which is exactly what I wanted. It is very good quality and well built, would recommend 100% to all bunny owners!
Reasons, why you should choose our products:
- We create and produce unique, our own invented products;
- We use only carefully selected by ourselves ECO organic high quality materials for all our products;
- We do not use any harmful for humans, animals or nature substances, when decorating our products;
- We are a small family business and we distribute our products by ourselves.
- We can prepare our products according to your dimensions or colour;
- For customers ordering more than 100 units of one position product (even with different sizes) we apply special prices. Discount prices do not apply to special prices.
Welcome to our Kingdom
... Everything started from one small Guinea Piglet...
We have a gorgeous guinea pig, who at the moment already has her own piglets.However, we wanted to buy her a nice house. But we realized, that we do not have a lot of choices to choose from. So we started to create our own houses... or to be more precise: a home for our guinea pig. That was only the beginning. Now we are creating and making homes for all small pets.
- All our items are handmade made to order. The time we need to prepare an order for shipping varies. Normally it takes 1 - 2 weeks.
We do accept custom orders. In this case, processing time may be up to 3 - 4 weeks.
Delivery time and cost
FREE SHIPPING WORLDWIDE
Estimated delivery time is:
- Europe: 1 - 2 weeks;
- US: 2 - 4 weeks;
- Australia: 2 - 4 weeks.
All packages are shipped with tracking numbers.
*These shipping times do not include time in customs and handling of local mail. We always ship promptly. Delays may occur due to issue with these authorities, adverse weather conditions or other circumstances that are beyond our control. So, these shipping times may be extended up to 6 - 8 weeks as a result. Please, take this into account.
Customs and import taxes
- Buyers are responsible for any customs and import taxes that may apply.
Conditions of return and exchanges
-We gladly accept returns, exchanges and cancellations.
Contact us within: 14 days of delivery to arrange for a return. Ship items back within: 30 days of delivery. Request a cancellation within: 12 hours of purchase.
Return shipping is paid for by the buyer and must be shipped within 14 days of delivery. Refunds minus shipping costs and bank transfer fee will be issued as long as the item is returned in the original condition.
Refund can be made:
1) If order has been cancelled within 12 hours of purchase
2) If (and when) all items has been returned in the original condition
3) After we get written confirmation from Post Office, that the order has been lost during the delivery.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
· Customer personalized orders
· Perishable products (like food or flowers)
· Digital downloads
· Intimate items (for health/hygiene reasons).
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please, always check the parcel before you accept it from Shipping Company courier !!! Make sure it is not broken, the packaging is undamaged, nothing is rattle inside. YOU must pay attention at the time of delivery that the parcel is damaged and either DO NOT ACCEPT it or require the postman to write down an act of infringement. If you accept the parcel from the post, we assume that parcel arrived in good condition and no refund can be made. If you have any doubts about the quality of the parcel, open it in front of postman before you sign up the acceptance of the parcel.
Questions about your order?
Please contact us if you have any problems with your order.
Your feedbacks are very welcome. We value your opinion and experience. Please, send your pictures, your opinion, suggestions and maybe ideas, what would you like for your best friend!!! Info@asaswood.com
Since early childhood we love animals and nature. We believe they are our family and there is enough space on Earth for all of us. At the moment we dedicate all our free time to help small animals. We donate some of our items to small animal rescue institutions, animal shelters.Thank you for your support !!! We honestly appreciate your warm heart, your care and love. We wish all animals would have a warm home, enough food and a lovely environment: their own space to live, hide and play. All our items we create and make by ourselves. They are made from solid safe for your pet, natural, untreated wood. We care about not just making sure it will be easier for humans to take care of their animal, but also to make sure the pet feels comfortable, safe and loved. We believe, you will contribute to animal welfare too. Your attention to our products helps us to support homeless, rescued or disabled animals all over the world. Thank you !!!
MB "ASAS LT"